Clinic Policies
If you have additional questions,please call us at 818-839-1799 or send us an email at info@thecuremedspa.com
If you are more than 15 minutes late to your appointment, you will need to be rescheduled and you will be charged a $150 cancellation fee, as your appointment will be canceled due to the treatment being considered infeasible. We reserve the right to refuse appointments to any patient who has demonstrated disregard of our cancellation policy.
Our Providers’ are booked out weeks to months ahead, and we have a significant waiting list and as a result. Last-minute cancellations do not allow us time to fill those gaps. We appreciate your understanding of our cancellation policy. This will allow The Cure team to continue to provide the highest quality service for you and future patients, as well as valuing our team members’ time.
All services and treatments at The Cure Medical Aesthetics are non-refundable. Aesthetic treatment results will vary patient to patient, and aside from certain touch-ups done at follow-up appointments, any additional treatments needed to achieve desired results will be priced as an additional treatment.Â
For the health and safety of all patients, we do ask that you leave your pets at home before coming in to your appointment at The Cure Medical Aesthetics. If you do bring in a pet with you that is not a service animal, you will be asked to remove the animal from our office prior to your appointment. We do ask you to provide valid paperwork reflecting the service animal status of your pet if you do bring them into the office. This avoids any sort of inconvenience to you and your pet, so we ask that you leave them at home.Â